FAQs

SLIP-ON BANDANA SIZING



If your pup/kitty is fluffy or has a thicker neck, it is probably best to size up!
*There may be slight variation in sizes due to being handmade*

Slip-on bandanas slip on your dogs collar, so they do not need to measure your dogs entire neck. Weight of dog is the best way to pick the best size. Bandana collar opening fits a standard one-inch collar.

RETURNS/EXCHANGES:

ThirtyThree Butterflies will accept returns under certain conditions. Please visit our Returns page for more information.

WHAT IF MY ORDER DIDN'T ARRIVE?

ThirtyThree Butterflies is not liable for lost or stolen packages. You may fill out a missing package form request with USPS.

Please also check your order to make sure the shipping address is correct. If the address is incorrect, we are not liable for incomplete/inaccurate addresses as stated on order. Check with your neighbors to see if it was mis-delivered to the wrong address and check any surrounding porch/delivery area. We unfortunately do not have any more information than what is stated on the tracking number.